#104 People don't pay for software
Anyone remember the 1990s? Back then, if you wanted to buy software, you walked into a physical store, handed over your hard-earned cash, and received a bunch of floppy disks—or, later, a shiny silver CD—in return. Today, most people don’t pay for the apps they use. Instead, consumers have internalized the notion that software is inherently “free.” We don’t expect to pay for online search, social media apps, fitness trackers, mobile operating systems, or even AI chatbots. How did that come about? The dynamics that led to the devaluation of software are numerous, but a few factors undoubtedly contributed. ...